Callcentre People

E-Learning workshops

Being an agency that cares about its people and its reputation, we have designed e-learning workshops available for people who are looking for work and need some help in their approach to their job search. We are after all specialists in what we do and we know what works and what doesn’t.

We have also designed e-learning workshops for specialist Callcentre subjects. A number of our clients and their staff have found these courses invaluable, especially as its not always easy to co-ordinate training within the demanding environment that is callcentre. Being internet based means you can log into it at a time convenient to you, and complete the training easily and independently. If you are operating dial-up, the style of the training will easily load and play.

TURN YOUR C.V. INTO A WINNING SALES TOOL.

Solutions you can put into practise immediately to ensure your CV works for you and not against you.

Throughout this e-learning workshop you will be presented with instructions about what exactly to include and what not to in your CV. This workshop gives you tried and tested information that is specific.   You will be told exactly what the fatal mistakes are that you and others are currently making and how to correct them.

You will be asked to consider the purpose of a CV and you will also be given an insight into how to get yourself shortlisted for interview by a professional recruiter.  You need to stand out from the crowd, and this is the course that will ensure you do that.Taking only 30 minutes of your time to complete this training, you do not need broadband, dial up will be sufficient. If you are getting the “cold shoulder”, then you need this training to give yourself every opportunity to secure a job. This training has been put together by people with over 25 years of experience in dealing with job seekers.

Why be one of the people left behind. It’s a competitive job market out there, and we are confident you will want to stand out from hundreds of applicants. The cost of the training is $12.95 USD, What have you got to lose?

The objectives of this e-learning workshop are:

·         Understand the part a CV plays in the application  process

·         Learn what to include and what to exclude from a CV

·         Learn how to customise your CV

·         Learn how to present a professional 1st impression

·         Understand what should be in a cover letter

A basic outline of the workshop is as follows:

·         Section 1 – What is a CV and how to use it effectively

·         Section 2 – What should be in a CV and what shouldn’t

·         Section 3 – Achievemetns to impress

·         Section 4 – How to customise your CV and why you should do so

·         Section 5 – What are cover letters used for and what they should include

·         Section 6 – Final stages

Simply click on the button below to begin what could be your first step to your future career.

Online Courses

Before you get a job, you must pass the phone interview. This is just part of the job hunt - and must be done properly
Your voice is your most important tool in building solid relationships with your customers. We will show you how to maximise your voice to provide superior customer service. Interactive and fun course with real examples and information you can use EVERY DAY. If your work involves dealing with people over the telephone then this course is for you.
This e-learning module will demonstrate to you some
simple yet highly effective methods of how to deal
with difficult customers, giving you real live scenarios and solutions to help you become the professional you know you are.
offers you solutions you can put into practice immediately to ensure your CV works for you and not against you
©2009 Call Centre People.