Welcome to Callcentre People Ltd – your specialist supplier of people solutions

If you are looking for work or you are a business looking for staff, you have come to the right place. Our recruitment team delivers Permanent, Temporary and Contract services while our training team delivers real solutions to our candidates and our client companies.

If you are looking for a new position, you will probably have to complete a phone interview. This is just part of the job hunt - and must be done properly. The issue is many people who are looking for jobs have no clue how to handle a telephone interview! Watch this video that has been created by New Grad Life to find out how to answer interview questions, fix your voice and tone, and succeed in the phone interview. When you're done watching, why not look at some of our e-learning courses to help you further .

Come on in and make yourself at home while you experience what is Callcentre People Ltd.

SEEK Annual Recruitment Awards Runner up 2008

Training Program Search

Before you get a job, you must pass the phone interview
Before you get a job, you must pass the phone interview. This is just part of the job hunt - and must be done properly

Tone of voice is key to your success
Your voice is your most important tool in building solid relationships with your customers. We will show you how to maximise your voice to provide superior customer service. Interactive and fun course with real examples and information you can use EVERY DAY. If your work involves dealing with people over the telephone then this course is for you.

Dealing with difficult Customers
This e-learning module will demonstrate to you some
simple yet highly effective methods of how to deal
with difficult customers, giving you real live scenarios and solutions to help you become the professional you know you are.

TURN YOUR C.V. INTO A WINNING SALES TOOL
offers you solutions you can put into practice immediately to ensure your CV works for you and not against you

Latest Blogs

Training and e-learning, do they really work?
When I raised this subject with some of my contact centre management colleagues and clients I was surprised at the depth of feeling there was. Both positive and negative. It seems that when e-learning was but a twinkle in the eye of many, a number of “ ... ...

How to deal with difficult customers
Dealing with difficult customers is a part of every contact centre agents day. Difficult customers can be defined by their tone, their language or the problem. What has surprised us through our research is the lack of training agents and team leaders ... ...

Job Search

Recent Vacancies

Telephone Sales Role
We are gearing up for a busy few months ahead. We have temporary assignments coming up so why not come and work for us?

Telemarketers Wanted
Mon-Fri 2pm - 10pm & the odd Saturday City Location $14.50 Base Rate + incentives

Telesales Achievers
Central city office 3 minutes to Britomart. Ongoing coaching to ensure your success.