We have sourced international testing specific to measuring the skills, competency and attitudes required to be a successful callcentre worker. Therefore we don’t just measure aptitude, but attitude as well.
This testing is available at all levels from Support and admin roles, customer interfacing - inbound CSRs and outbound telephone sales staff through to management.
While CallCentre People Ltd utilizes this testing as part of their robust recruitment process, the testing facilities are available as a “stand alone” product to our many clients. Being internet based our testing facilities encourage ease of use, immediate reporting results and familiarity.
If you are interested in finding out more about callcentre skill profiling please call Kim-Marie at 0508 Callcentre (0508 225523)
Candidates – please click here link and enter your session ID number to complete your testing